Contact support
Email support@quarterpi.com. To help us answer quickly, please include:
- The app you are using (Split, Khatay Invoice, Khatay Bill or the web app).
- The email address you sign in with.
- Your device and the app version, shown on the app's About screen.
- What you were doing, what you expected, and a screenshot if you can.
Khatay apps are developed and operated by Quarter Pi.
Split: shared expenses
How do I add people to a group?
Open the group, go to Members, and add the person. An organizer can then send them an invitation link. They can join the group after accepting the invitation.
How are balances worked out?
Each member's balance is what they paid, minus their share of expenses, plus payments they sent, minus payments they received. A positive balance means the member is owed money. The Balances screen suggests the fewest payments needed to settle up. Tap one to record it once the money has been paid.
Can I share a statement with the group?
Yes. On Balances, tap Trip statement for a PDF of every expense, payment and member balance. On Members, tap Statement next to a person for a PDF covering only their expenses and payments.
Can I use Split offline?
Yes. Expenses you add while offline are saved on your phone and sync automatically when you are back online. Statements need an internet connection.
How do I leave a group?
Open the group, go to Members, and tap Leave group. Your past expenses and payments stay in the group so the balances remain correct.
Subscriptions
How do I restore a purchase?
In Split, open the Plans tab and tap Restore purchases while signed in with the same Apple ID or Google account you bought it with.
How do I cancel a subscription?
Subscriptions are billed and managed by the store you bought them from:
- iPhone or iPad: open the Settings app, tap your name, then Subscriptions.
- Android: open the Google Play Store, tap your profile, then Payments & subscriptions.
Deleting the app or your account does not cancel a subscription on its own.
Refunds
Refunds for App Store and Google Play purchases are handled by Apple or Google. You can request one through reportaproblem.apple.com or from your Google Play order history.
Your account
How do I delete my account?
You can delete your account from the Profile area of the app. If you can't sign in, see Delete your account or email us.
Privacy
See our Privacy Policy and Terms & Conditions.